Meyerland Community Improvement Association
4999 W. Bellfort
Houston, TX  77035
  Phone  713-729-2167

Message from Precinct 5

First and foremost I hope you and your families are safe. I wanted to give all of you a briefing of what we have been doing and what our plans are for the near future. Constable Ted Heap has used every resource available to first ensure the safety of the people in which we serve.  We have done over 900 high water rescues and unfortunately that number will increase. Right now all of our contract patrol personnel are back in cars to run calls and protect property. All other divisions are still being utilized for high water rescues. As soon as we can, all our sworn personnel will be used to protect your property. We have been keeping a log of flooded streets and sections so we know what homes are more likely to be unoccupied.  At this time all sworn personnel are on extended shifts with no days off. Please contact our dispatch at 281-463-6666 for anything we can do to help. Do not do business with any door to door renovation companies. Only use reputable companies.

On a final note, our officers have been here every day and some have not been home since the weather event started. Many of them suffered damage to their own homes and a few lost everything, but they all are still here to uphold the oath they took as a police officer. We ask you to keep them as well as all affected by these floods in your prayers.

-- Lieutenant Mitch Hutter

Recovery from Hurricane Harvey - Important Steps

Below you will find important steps to take post flood as well as phone numbers that may help as you rebuild. 

  • Consult with a licensed electrician regarding electricity in your home. 
  • You must take pictures of the damage to your home. Remember to photograph everything, including serial numbers.
  • Contact your insurance company (Flood, Homeowners, Auto) and the City of Houston to inform them of flooding.
  • Contact FEMA. There are several programs available to Harvey survivors. 
  • The city has begin the trash cleanup process for our neighborhood. Remove all items damaged by water. This includes wood floors, carpets, baseboards, sheetrock (remove 18 inches above the water mark) and any furniture touched by the water. Mold can set into the wet materials within 48 hours.  If space allots, place all belongings which you wish to keep in the backyard.  All remediation debris and trash should be placed between the sidewalk and the street so that the solid waste department can reach it for pick up.  The solid waste department requests that debris is separated into 3 piles for pickup: heavy/junk, electronics, and tree debris. Hazardous waste such as paint and other chemicals will not be picked up and should be taken to the Environmental Service Center at 11500 S. Post Oak Rd. Houston, TX 77035
  • There will be increased mosquitos as well as wildlife attracted to the debris. Please make sure to get plenty of repellant. 


Below are numbers which you may find helpful.  This list is not exhaustive, but rather those who have been seen in and around the association in the past.

Assisting Agencies:

NACC Disaster Services 832-626-7111   

FEMA    800-621-3362                    

Precinct 5   281-463-6666                              

American Red Cross  713-526-8300                    

City of Houston 3-1-1                     

Houston Food Bank  832-369-9390

Jewish Family Services   713 667-9336 -

For those with anxiety contact Jewish Family Services at 713-364-5021


The MCIA office is currently open and resuming operations. At this time the office staff is unable to reach the office. We are fortunate that we have board member volunteers available to answer the phones and assist as best as possible.  Please be patient as we work to provide you answers and information regarding available resources as quickly as possible. Office staff can be reached by email and will get back to you as soon as possible.


Help keep the neighborhood safe during storm cleanup

Precinct 5 Constables have requested resident help to run-off and help discourage scavengers from piles of debris at flooded homes. 

Many residents have begin to place damaged items at the curb and others have begun to scour those piles for things they may want. 
Not only do they cause a traffic issue but  there are also safety issues. 

Additionally, you might need to hold on to these items for insurance adjusters if you have not FULLY documented losses with photographs. 

DO NOT CONFRONT SOMEONE AGGRESSIVELY OR PUT YOURSELVES IN DANGER and Contact Constable at 281.463.6666 if assistance is needed


Information about Insurance Claims

In the spirit of keeping you as informed as possible, we wanted to send an email regarding House Bill 1774. This bill, which goes into effect September 1, 2017 is designed to discourage frivolous lawsuits stemming from weather related insurance claims. The law limits the ability for homeowners to hold their insurance company accountable for wrongfully denied, underpaid, or when claims are not paid out in a timely manner.

The single-most important thing you can do is to file your claim by Thursday, August 31, 2017.  You can file a claim even if you have not returned to your home.  It is important that you file the claim, and then when you can safely do so, return to your home to begin the documentation and recovery process.

A few reminders:

Document and photograph everything. Serial numbers, books, anything touched by water should be logged and photographed.

Call 3-1-1 and let them know you were flooded.

For now, our office remains closed.  

Please email This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. with questions you may have.  

We will do our best to replay as quickly as we can.

We will be in touch via email and our Facebook page with updates to office hours or additional information.


Flood Resources

Meyerland has once again suffered a devastating flood event. 

We want to make you aware of the following resources that you may need immediately. 

More information will be made available as soon as we have it. 


Emergency Contact Numbers: 

    911 immediate life threatening emergency only, NOT flood rescue (STAY ON THE LINE, DO NOT HANG UP)

    Houston Police Flood Rescue 713-221-6000

    Harris County Sheriff Flood Rescue 713-221-6000

    National Guard Command Center 281-464-4854

    Evacuation routes 800-452-9292

    Houston TranStar 713-881-3000

    Information and non-emergency aid

        City of Houston help line 311

        Elderly, disabled rescue 211

        City of Houston Office of Emergency Management 713-884-4500

        Red Cross Houston 713-526-8300

        Centerpoint Energy reporting 1-800-752-8036

        Texas Attorney General 1-800-621-0508



2017 Home Elevation Grants

The City of Houston, in partnership with the Texas Water Development Board, will submit a grant application on behalf of interested homeowners to the Federal Emergency Management Agency (FEMA) for the Flood Mitigation Assistance (FMA) Grant.  This grant will request funds for elevation of flood-prone homes.

Who Is Eligible?

Homeowners must have flood insurance from FEMA's National Flood Insurance Program. The flood insurance must be effective at the time the grant application is submitted and be maintained throughout the grant process. The cost to raise your home must be less than the estimated amount of future flood claim payments.

The deadline for homeowners to submit their information to the City of Houston is Friday, August 25, 2017 at 5 pm.
For more information and to apply, please click here.

You may also attend the 2017 FMA Home Elevation Grant Informational Meeting: 

Date:  Tuesday, August 15, 2017

Time:  6:30 pm

Place:  Metropolitan Multi-Service Center

          1475 W. Gray St., Houston, TX 77019

Please visit for frequently asked questions. For additional questions, contact the City's Floodplain Management Office at (832) 394-8854 or This email address is being protected from spambots. You need JavaScript enabled to view it. .

Council Member Mike Laster
900 Bagby, 1st Floor
Houston, TX 77002

Office (832) 393 - 3015
This email address is being protected from spambots. You need JavaScript enabled to view it.



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